When you hold other people’s financial records, tax data, and privileged files, technology isn’t an afterthought. SmartWeb keeps it running, keeps it secure, and keeps you compliant.
Proactive management keeps your systems running, your software current, and your team productive. Most issues get caught and resolved before they ever reach your desk.
Layered protection designed around what you actually hold — client financials, tax records, privileged files — and the rules you answer to. Real defense, not security theater.
A genuine 24/7/365 helpdesk, reachable by phone, email, or chat — answered by a live technician, any hour, every day of the year. Emergencies get a one-hour response target during business hours.
SmartWeb specializes in accounting practices, tax preparers, and law firms throughout Virginia and the surrounding region. We understand your software, your busy seasons, and the regulations you’re held to — because these are the firms we know best. When your IT partner already speaks your language, everything moves faster.
Your complete IT department, fully outsourced and accountable. Proactive monitoring, a 24/7/365 helpdesk, device management, backup and disaster recovery, and strategic guidance.
Learn more →Microsoft 365 deployed correctly, hardened, and kept that way. Most firms use a fraction of what they’re paying for — we change that.
Learn more →Layered defense for the data and systems you can’t afford to lose. Real protection, plain language, no fear-mongering.
Learn more →Meet your obligations — and document that you’ve met them. Built on the CIS and NIST frameworks and mapped to FTC Safeguards, GLBA, and IRS Pub 4557.
Learn more →Already have internal IT? We extend it — filling gaps, adding after-hours coverage, and bringing specialized expertise without stepping on your team.
Learn more →That’s what the first call is for. We’ll learn how your firm runs and recommend only what you actually need.
Schedule a call →When you work with SmartWeb, you get a partner based right here in Virginia, accountable to you directly. You’ll know who you’re calling, and they’ll know your firm. Behind that partner is real depth: through our affiliation with The20, your firm is supported by a team of more than 400 specialists and a true around-the-clock helpdesk that operates as an extension of SmartWeb.
The best IT support is the kind you rarely have to think about.
When the audit, the insurance questionnaire, or the client security review comes, the answers are already in place.
No finger-pointing between vendors, no wondering who owns the problem. One number, one team, one answer.
Schedule a call at a time that works for you, or send a message and we’ll respond the same business day.